Shipping & Returns Policy

Effective Date: September 12, 2025

At Urban Spirit, we’re committed to getting your favorite fashion finds to you quickly and reliably — and if something doesn’t work out, we make returns simple and hassle-free.

🚚 U.S. Shipping

We offer fast and affordable shipping across the United States. Delivery timeframes below are estimates — your exact delivery date will be shown at checkout.

Available Shipping Methods:

Shipping Method Delivery Time Cost
Standard Shipping 5–8 business days Free
Express Shipping 2–3 business days $10.00

Note:
Expedited (Express) Shipping is not available for:

  • PO Boxes

  • Alaska or Hawaii

  • APO/FPO military addresses

  • U.S. Territories

Once your order ships, you will receive a tracking number via email so you can follow its journey to your door.

🔁 U.S. Returns

We get it — sometimes things don’t work out. That’s why we’ve made returns as easy and stress-free as possible.

Return Options:

  • Mail-In Returns:
    Use our pre-paid return shipping label for a convenient, no-hassle return from home.

Return Window:

  • Within 30 Days of Delivery: Full refund to your original form of payment

  • After 30 Days: Refund issued as an e-gift card (if returned by mail) or merchandise credit (if returned in-store)

💡 Important Notes

  • Items must be unworn, unused, and in original condition/packaging to be eligible for a return.

  • Some items may be final sale or non-returnable (such as earrings, intimate apparel, or clearance items). These will be clearly marked on the product page.

Need Help?

Have questions about your order or need help with a return?
Reach out to our support team at support@urbanspirit.store — we’re happy to help.